Complaints To Regulators Drive Surgeons’ Medico-Legal Matters

Communication issues are a leading cause for complaint, as noted by the NSW Health Care Complaints Commission in its 2016 Annual Report: ‘although clinical care remains the largest allegation category, complaints about doctor-patient communication have increased more significantly than other categories, highlighting the importance of the doctor-patient relationship’.

By Avant Media, 23/01/2017

Resource: Avant Mutual

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