Dental Office Management

This comprehensive book takes readers through the various tasks associated with front office dental procedures, preparing them for the office of the 21st century. Dental Office Management is broken down into five sections covering the business of dentistry, practice communications, clinical records management, business and financial records management, and employment opportunities. All sections are supported by learning objectives, key terms, and key concepts. Additional reinforcement is presented in the form of Skill-Building for Success: Student Activities, including role-plays and problem-solving activities, and Skills Mastery Assessments: Post Tests at the end of each chapter.

Features:
* Provides complete, up-to-date information on today's dental office management techniques.
* Readers can apply concepts with Skill-Building for Success: Student Activities.
* Skills Mastery Assessments: Post-Tests allow readers to test their knowledge of material.

Back Cover:

This comprehensive book takes readers through the various tasks associated with front office dental procedures, preparing them for the office of the 21st century. Dental Office Management is broken down into five sections covering the business of dentistry practice communications, clinical records management, business and financial records management, and employment opportunities. All sections are supported by learning objectives, key terms, and key concepts. Additional reinforcement is presented in the form of Skill-Building for Success: Student Activities, including role-plays and problem-solving activities, and Skills Mastery Assessments: Post –Tests at the end of each chapter.

Features
Provides complete up-to-date information on today’s dental office management techniques
* Readers can apply concepts with Skill Building for Success: Student Activities
* Skills Mastery Assessments: Post-Tests allow readers to test their knowledge of material

Contents:

SECTION I: The Business of Dentistry
Chapter 1: The Dental Team
Chapter 2: Legal and Ethical Issues and Responsibilities
Chapter 3: Hazard Communication and Regulatory Agency Mandates

SECTION II: Practice Communications
Chapter 4: The Dental Office Manager as Patient Relations Specialist
Chapter 5: Marketing the Practice
Chapter 6: Printed Communications
Chapter 7: Business Office Equipment : Hub of the Practice

SECTION III: Clinical Records Management
Chapter 8: Dental Nomenclature and Related Terminology
Chapter 9: Charting the Oral Cavity

SECTION IV: Business and Financial Records Management
Chapter 10: Patient Records, Diagnosis, and Treatment Planning
Chapter 11: Scheduling to Optimise Practice Efficiency
Chapter 12: Managing Accounts Receivable
Chapter 13: Managing Accounts Payable
Chapter 14: Supply Ordering and Inventory Control
Chapter 15: Employment Opportunities

APPENDIX A: Answer Key

GLOSSARY

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