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Practice Management for the Dental Team

This complete procedures manual for management of the dental office details step-by-step instructions for performing essential front-office skills. The sixth edition is completely updated to reflect a contemporary paperless office. A new Case Studies feature has been added to each chapter to help readers apply knowledge to true-to-life situations. A practice management CD-ROM from EagleSoft/Patterson Dental Supply is bound into each text.

Features
• Includes the most recent guidelines from OSHA and OSAP.
• EagleSoft front office software CD-ROM is bound into every copy of the book.
• Chapters on Appointment Management and Accounts Receivable include exercises related to the front-office software.
• Throughout the book, boxes highlight information and specialised terms that relate to specific topics.
• Each chapter begins with a comprehensive list of objectives to be covered within the chapter.
• Margin notes denote significant phrases to which the authors wish to draw the reader’s attention.
• Key terms are boldfaced on first mention in the text and are listed and defined in the alphabetical glossary at the back of the book.

What's New
• Content has been significantly updated to include the very latest technology being used in dental offices and to reflect a paperless dental office.
• Case studies.
• A new Evolve website for readers includes bookkeeping/accounts receivable, appointment management, and charting exercises to give readers an opportunity to gain experience with the software program and utilise front office skills.
• A new Evolve teaching resources website for instructors includes learning objectives and key terms from the book, a Test Bank with rationales in ExamView, an image collection, working forms, and critical thinking activities for each chapter.